Kuyamikira & madandaulo ndondomeko

cholinga

DEBRA yadzipereka kukwaniritsa miyezo yapamwamba kwambiri pazochita zake zonse. Nthawi zonse ndife omasuka kumvetsera ndemanga ndi malingaliro opititsa patsogolo ntchito yathu. Ngati mungafune kutiyamikila pa ntchito yathu tikhala okondwa kumva kuchokera kwa inu.

Timavomereza kuti nthawi ndi nthawi madandaulo amadza. Timaona madandaulo mozama kwambiri ndipo timawawona ngati mwayi wokonza ndi kukulitsa ntchito zathu. Popanda thandizo lanu sitingathe kupereka chithandizo chamtengo wapatali kwa gulu la EB.

Zolemba Zogwirizana

Ndondomeko Zam'kati mwa Madandaulo
Crisis Communications Plan
Kufotokoza Zochitika Zazikulu

Zolemba / Zolemba

Kuyamikira & Madandaulo Register

maudindo

Udindo wonse wa ndondomekoyi ndi kukhazikitsidwa kwake uli ndi Chief Executive ndi gulu la Senior Management. Komiti ya Finance, Risk & Audit ilandila lipoti la kotala lililonse lofotokoza mayamiko ndi madandaulo omwe alandilidwa komanso zotsatira zake mopatulapo. Komiti Yogulitsa Malonda imalandiranso lipoti la kotala.

Chinsinsi

Zidziwitso zonse zodandaula zidzasungidwa mwachidwi, ndikuwuza okhawo omwe akufunika kudziwa ndikutsata zofunikira zilizonse zoteteza deta. Pambuyo pa chaka chimodzi chidzawonongedwa pokhapokha ngati pali chifukwa chomveka chochisunga kwa nthawi yaitali.

Kodi kuyamikira kapena kudandaula ndi chiyani?

DEBRA imatanthauzira kuyamikira ngati mawu a kasitomala / othandizira odziwika bwino kapena matamando a ntchito kapena munthu.

DEBRA imatanthawuza kudandaula ngati "chiwonetsero cha kusakhutira ngati kuli koyenera kapena ayi, ndi munthu kapena anthu omwe akulandira chithandizo kuchokera ku bungwe lothandizira lomwe silingathetsedwe mwamsanga, ndi zomwe wodandaula akufuna kuti atsatirepo kanthu ndikuyankha kuperekedwa" .

Ndondomeko yoyamikira

Ogwira ntchito athu ndi odzipereka amagwira ntchito molimbika kuti apereke ntchito yapamwamba kwambiri ndipo ndizopindulitsa kwambiri kuti ayamikiridwa pa izi. Tidzapereka mayamiko aliwonse omwe mungawapatse.

Momwe mungalembetsere kuyamikira kwanu

Ngati mukufuna kuyamikira DEBRA kapena membala wina wake mwa kalata, chonde lembani izi kwa Mlembi wa Kampani, yemwe adzaonetsetsa kuti kuyamikira kwanu kuthetsedwa.

Nthawi zoyankhira zoyamikira

Mudzalandira chivomerezo mkati mwa sabata imodzi mutalandira.

Ndondomeko ya madandaulo

Momwe mungalembetsere madandaulo anu

Dandaulo liyenera kuperekedwa panthawiyo ndi munthu woyenera ndipo mwachiyembekezo lidzathetsedwa. Ngati izi sizinachitike ndipo mukufuna kupitiliza izi ndi zomwe muyenera kuchita.

Madandaulo onse ayenera kuperekedwa kwa Mlembi wa Kampani, madandaulo a sitolo apite kwa Head of Retail Administration (yemwe adzafufuze madandaulo anu ndi, membala woyenera wa Senior Management Team). Chonde perekani zonse zomwe zikufunika kutithandiza kumvetsetsa bwino zomwe zikuchitika.

Pali njira zingapo zomwe mungalumikizire nafe.

Paintaneti:

Mutha kulembetsa zanu kuyamikira kapena kudandaula pa webusaiti yathu

Mutha kutitumizira imelo:

Pazovuta zilizonse kapena kuyamikira zachifundo chathu chonde lemberani Mlembi wa Kampani - Dawn Jarvis pa debra@debra.org.uk

Pamadandaulo okhudzana ndi masitolo athu chonde lemberani gulu lathu logulitsa - retail.queries@debra.org.uk

Kapena tilembereni pa:

DEBRA
Nyumba ya Capitol
Oldbury
Bracknell
Berkshire
Mtengo wa RG12FZ

Chonde phatikizani dzina lanu, adilesi ndi nambala yanu yafoni mu imelo kapena kalata yanu kuti tidzakulumikizaninso mosavuta. Zambiri zanu zitha kugwiritsidwa ntchito pazifukwa zomwe mudatipatsa. Timalemekeza zinsinsi zanu ndipo sitipereka zambiri zanu kwa wina aliyense popanda chilolezo chanu. Zambiri za Mfundo Zazinsinsi za DEBRA zitha kupezeka pa www.debra.org.uk/privacy-policy.

malangizo

Nthawi yoyankhira madandaulo

Tidzavomereza madandaulo onse mkati mwa masiku 2 ogwira ntchito atalandira.

Madandaulo anu akakafufuzidwa tidzayesetsa kuyankha pasanathe masiku 28. Kulikonse kumene kuli kotheka tidzathana nazo mwamsanga. Ngati zinthu zili zovuta kwambiri ndipo yankho lachangu silingatheke, tikudziwitsani kuti tikukonzekera kufufuza nkhaniyi ndikubwerera kwa inu mwachangu momwe tingathere, ndikukuwonetsani nthawi yomwe ikuyembekezeka.

Kodi ntchitoyi ikugwira ntchito bwanji?

Tiyesetsa kuthana ndi nkhawa zanu posachedwa momwe tingathere. Mukalembetsa dandaulo, tikhala okondwa kumva momwe mukuganiza kuti lingathetsedwe. Tikufuna kupeza zotsatira zabwino kwambiri.

Tidzakudziwitsani za momwe tikuyendera, kukupatsani yankho mwachangu ndikudziwitsani yemwe mungalumikizane naye ngati mukufuna kukulitsa madandaulo anu.

Pangakhale nthaŵi zina pamene tingasankhe kusayankha madandaulo athu. Izi zikuphatikizapo:

• Pamene madandaulo ali ndi chinachake chimene DEBRA alibe kugwirizana mwachindunji. Titha kusankha kuyankha kuti tiyeretse dzina lathu koma sitikakamizidwa.
• Pamene wina atsatira mopanda nzeru madandaulo amene tawayankha kale.
• Pamene wodandaulayo akuwoneka kuti ndi wankhanza, watsankho kapena wokhumudwitsa m'njira zawo.
• Pamene wodandaula akuzunza wogwira ntchito.
• Pamene madandaulo ndi osagwirizana kapena osavomerezeka.
• Pamene madandaulo atumizidwa kwa ife ndi mabungwe ena ambiri ngati njira yotumizira makalata ambiri kapena imelo. Pamenepa tingasankhe kuyankha kapena ayi.
• Ngati madandaulo atumizidwa mosadziwika, sitingathe kuyankha koma titha kufufuzabe madandaulowo kuti tiwone ngati pali kusintha kulikonse pa ntchito zathu.

Ngati mukufuna thandizo lina

Ngati simukukhutira ndi zomwe tayankha ndiye kuti mutha kulumikizana ndi a Charity Commission pa adilesi ili pansipa.

Bungwe la Charity Commission
PO Box 1227
Liverpool
L69 3UG

Tel: 0845 3000 218

www.charity-commission.gov.uk

Madandaulo okhudza zopezera ndalama zachifundo okha amatha kuperekedwa kwa Fundraising Regulator.

Fundraising Regulator
2nd Floor CAN Mezzanine Building
49-51 East Road
London N1 6AH

Tel: 0300 999 3407

www.fundraisingregulator.org.uk/complaints/make-complaint